1service: one-stop integrated municipal utility service

1SERVICE offers citizens to place requests for pit-emptying services along with other utility services through sms, USSD, voice call, apps, and website. The Faridpur Municipality has established a dedicated service desk, which manages requests and delegates the tasks to the pit-emptying service providers. The 1SERVICE will ensure quality, accountability of service providers, and reduces the possibility of illegal dumping.

2019-08-21 , Action, Practical

PDF ,Practical Action , English

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