Technical Information Service

Download our App

App Store Google Play Store

Advanced Search

Information, Communication and Learning

Access to information for all, enabling knowledge to be shared, and experiences to be communicated widely, has an important part to play in poverty alleviation. Rapid development in information and communication technology (ICT) capabilities has spread knowledge around the world faster, however it is important that new technologies do not overshadow the many traditional approaches to communication used throughout the world every day, and are developed in a way that serves all equally and benefit the poorest. The most appropriate form of communication will depend upon the individuals and surrounding environment, and on the subject matter.

We look at some of the (mostly traditional) approaches to ICTs, and how to make best use of them.

Embed Code

Copy the given code snippet and paste in your website where you want to place our collection items

For all items

<iframe src="https://answers.practicalaction.org/index.php?option=com_selecteditems&view=iframemodule&module_id=328&dspace_id=317768&tmpl=component&descsize=14&desclength=300" height="450" width="450" scrolling="yes" frameborder="0"></iframe>



4th National Knowledge Convention - English

Abstracts of 4th National Knowledge Convention proceedings in English.

Practical Action Bangladesh;ActionAid, Bangladesh;Plan Bangladesh, Published on 2012

5th National Knowledge Convention: Poverty and Development: Realities of the Grassroots

When knowledge convention was started by ActionAid Bangladesh in 2009, it was mainly a collaborative learning objective. Climate change as well as changes in trade and commerce had brought a...

Knowledge Network Bangladesh, Published on 2016

Call Centre Operational Diagram

This is a diagram showing the Domestic Call Centre Operation.

Published on 2007

Community Monitoring of Borehole Construction: A training guideline

The training document aims to provide essential practical information to communities on the different phases of installing borehole equipped with hand/foot pump: the critical aspects of each phase,...

Published by The Global Water Initiative - GWI on 2013

Community Radio

Community radio is "by the people, for the people", and in this respect is greatly appreciated by its audience. It features local news, issues, people, and language, differing from national or...

Practical Action, Published on 2007

Community Street Drama

Drama is a powerful and entertaining form of communication, and it can be used informally without the need for an indoor stage or theatre house.

Practical Action, Published on 2003

Counterfeit Products Make the Poor Poorer

The blog content describes how counterfeit products make the poor poorer and its solution

Mohammad Kamrul Islam Bhuiyan, Published by Practical Action, Bangladesh on 2014


Demonstrations are a very effective way of introducing and explaining improved or unfamiliar ways of doing practical tasks, and give people the opportuinty to 'learn by doing' by allowing...

Practical Action, Published on 2003

Exposure Visits

Exposure visits are organised so that people living in one place can visit another to observe and learn from their activities.

Practical Action, Published on 2003

How to Set up and Manage a Resource Centre

This document focuses on resource centres for health workers. Information is especially important for training health workers helping them to understand the context of their work, follow new...

Published by HealthLink WorldWide on 2003

Impact Assessment of Knowledge Centres in Bangladesh.

The main purpose of this assessment report was to measure the impact of technical enquiry services at the periphery of our two knowledge centers of Satkhira (Union Parished based) and Lalmonirhat...

A.M. Shamsuddula;Faruk ul-Islam;Saikat Shubhra Aich, Published on 2010

Knowledge Management Basics

To solve any problem, people need knowledge. The knowledge is there somewhere, described in some way, but it is often unavailable to those who need it most.

Zbigniew Mikolajuk, Published on 2008

Knowledge services at UISC

The documents contains knowledge service (gyaner haat ) at union information and service centre: how it is working

Md. A. Halim Miah, Published by Practical Action, Bangladesh on 2014

Local Knowledge Centre - Experience of Practical Action in Bangladesh

This fact sheet explains soil desalinization process for vegetable cultivation in Bangladesh

Practical Action, Published on 2012

Newsletters and Booklets

Newsletters and booklets use the written word to convey information, news and opinions.

Practical Action, Published on 2007

One day ICT training module for UISC/AICC/CISC/Gyaner Haat entrepreneurs

The training module described very brief on basic computer learning and email address opening

Mohammad Kamrul Islam Bhuiyan, Published by Practical Action, Bangladesh on 2014

Podcasting: Compartir el conocimiento a través de la grabación de voces nativas

How to use audio (MP3 files) to improve people's knowledge on a range of practical topics such as veterinary care.

David Grimshaw, Published by Practical Action on 2012

Podcasting: Recording and Using Local Voices for Knowledge Sharing

How to use audio (MP3 files) to improve people's knowledge on a range of practical topics such as veterinary care.

David Grimshaw, Published on 2011


Good posters can communicate a message well. From hand drawn to printed, this fact sheet looks at ways to use them, as well as a case study from Kenya.

Practical Action, Published on 2003

Practical Action Sri Lanka Profile video

This is the profile video of Practical Action Sri Lanka.

Practical Action Sri Lanka, Published on 2011


More Resources

Sign up to our e-Newsletter

Every 2 months you will receive our newsletter, which focuses on how technology solutions are applied in tackling poverty.

To view previous e-newsletters please click here.


We use cookies to provide a consistent user experience and analyse how to improve our sites